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Effective Marketing Tips for Your Dental Office

Any successful dental advertising campaign begins with research. Before layouts are drafted, headlines are written or artwork is chosen, the savvy marketer learns everything they can about the target customer. It is important to research patients and also think like them. What are their pain points? What’s the number one thing they look for in a practice? What would keep them coming back to the same dentist?

Discovering current demographics is part of this research. Demographic information should include age, gender, household income, number of household members and physical location. There are many ways this data can help inform marketing decisions. For example, Patient News’s research, data analysis and years of experience show that women make more than 80 percent of all healthcare decisions, so most dental correspondence is addressed to the female head of house.

The next step is taking an honest look at your strengths and weaknesses as a practice. Once these are identified, marketing messages should highlight strengths and turn weaknesses into positives. If your practice excels at customer service, focus on the personal and friendly experience a patient will have at your office. If customer service is identified as a weakness because your front desk is understaffed, turn this into a positive point by telling customers you keep overhead low and pass those savings on to them.

Determining a budget is a critical part of any dental marketing campaign. Break down projected costs to determine the overall budget and then look at how often you can contact customers within that budget. Whether it is big or small, sticking to the projected costs and using them as a guideline for decision making will help your campaign be a success.

Once these pieces are in place, a marketing strategy can be developed. This strategy will outline clear goals, action items and measures of success. This is also the point at which the direct mail campaign is developed. This includes creating collateral, a mail calendar and mailing lists. The overall marketing plan and the direct mail campaign should be integrated and combined to complement and support one another. For example, if an advertisement for your practice runs in the local paper, send an acquisition mailing to new prospects at the same time.

 

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Make Pay Per Appointment an Alternative

There is a theory wherein there is not one but many universes existing. An alternate place of reality where a single person can have alternate destinies. One person can be exceedingly rich in one universe whereas that same being can be dirt poor on another. These universes are thought to exist since we have an infinite number of choices that will lead to an infinite number of outcomes.

This may sound like it came straight out of a movie, but it can give a person some time to think. For example, what if a person has been brought upon the choice to either risk his life to save another person from a burning building or not. Remember that the number of results can differ depending on his choices. He can rescue the person while remaining unscathed, or he has multiple burns and injuries in the process, or he can walk away and do nothing as the person burns to his death, or he can save the person but die in the process.

This is but an example, but relatively true. Now let us take a look at this theory in more business terms. For instance, an owner of a leading cash advance firm wants to start generating leads for their financial benefit. These firms are known to give out loans and other such services to other companies that are in need of extra cash for a multitude of reasons. Now again, these owners have a lot of options to choose from for their marketing campaign. Some of the choices offered to them may lead them to their desired results, while others can lead to their imminent downfall.

Owners of cash advance firms should not rush for their success as it can lead to undesirable results. They should, in fact, take a step back a bit for the meantime and take a look at their possible choices as to what will lead to their marketing campaign’s profitable conclusion or not. If one takes a look at marketing campaigns as a whole, there is only a handful of options that will truly bring about success. One such tactic that owners of these firms should take into high consideration in applying for their marketing endeavors is pay per appointment.

The pay per appointment telemarketing program is a prime method for many to generate quality cash advance leads and set meaningful appointments with them. This is an alternate solution to outsourcing to traditional telemarketing services.

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How to Survive in the Offshore Access Industry

Booming Industry

One of the most promising industries of the moment is the offshore access industry. Companies in this business make it possible for clients to move personnel from a boat to a stable platform offshore. This can be an offshore wind turbine or an offshore oil platform, depending on the industry the client is operating in. It might seem attractive to start a company in this industry, but the industry is very complex for outsiders to grasp, so the purpose of this article is to provide some basic information about what you need to make a profitable in this industry.

The Method

First of all it is important to know which offshore access method you want to employ for your business. Do you want to transfer personnel by helicopters? A jack-up platform? Or does the Windcat Workboat appeal the most to you? This is an important choice, because each method has its pros and cons, and some market segments prefer one method over another.

The helicopter has a huge advantage because of its fast lead time. This is an important criterion for clients, because time is literally money in the offshore industry. However, the helicopter has many flaws. For instance, it is relatively unsafe. Moreover, the helicopter is very vulnerable to external conditions such as the weather, causing lots of downtime.

The Windcat Workboat is the most popular option in the offshore wind sector. The Windcat Workboat can be described as a small vessel that is used to navigate to offshore wind turbines. When it approaches the turbine, it goes full throttle, in order to ‘stick’ to the platform. Finally, the personnel can cross safely. The Windcat Workboat is a bit of an all-rounder in this industry.

The jack-up platform is a rather expensive construction. As the name implies, it is a platform with three or four legs that rises out of the sea. In this way it is possible to transfer personnel. This method is very inflexible and expensive, but offers a relative high degree of safety, which is one of the most important requirements for clients.

The last method that I want to discuss is the offshore access system (OAS). This is a machine with hydraulic legs that are able to compensate wave motions. The system also contains a gangway that is used to connect to platforms. The personnel then walk over the gangway to the other side. The system is relatively new and therefore not well-known yet in the market.

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Incentive Programs – 4 Steps on How to Create an Incentive Program That Boosts Teamwork and Morale

At many sales or employee events, there are incentive awards given to the top producers or achievers. As a funny motivational speaker, I speak at many of these events and prior to going on, oftentimes I will sit in the audience. Over the years, the comments that I have overheard from the “non-winners” have been interesting. Many have felt that the goals of the incentive program were unrealistic or that the people getting the awards “always win, so why bother…” etc. While such programs may increase profits, they – sometimes – do very little to increase teamwork or morale. In other words, any incentive program, whether it’s a sales incentive program or an employee incentive program, can either be productive… or counter-productive.

An example of a counter-productive program is where the goal is impractical or where only a specific number of participants will win and, therefore, the rest of the group will lose. Many in the group quickly give up or don’t get involved, because they don’t see how the goal can be reached or how they can win. Conversely, a productive incentive program establishes a realistic objective and rewards everyone in the department for reaching that goal. As opposed to the counter-productive program, this approach reinforces teamwork and increases overall morale.

The following 4 steps can aid you in creating a productive incentive program that enhances teamwork and morale, while simultaneously achieving an important goal. I call these steps the 4 D’s:

1) Define the Goal:
What do you want to accomplish? Who will be involved? What can you do to make the goal uncomplicated, include as many people as possible, and eliminate any obstacles to success?

2) Develop a System of Measurement:
How will you measure involvement and improvement? Allow those in the program to contribute their ideas with regard to the rules and the system of measurement, as well as the reward. Participation in the decision process greatly enhances a “team approach” and aids in increasing overall involvement.

3) Determine the Reward:
What reward can the company provide that acknowledges everyone’s contribution to achieving the goal? Consider a company-wide event where all can attend and have fun. Should you wish to reward individuals for specific achievement, think about something nice, but not “over the top,” such as plaques or certificates.

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